Urban Pantry Catering Terms and Conditions
To book our catering services a non-refundable 50% deposit is required. This will be based on the final catering quote. Any changes to the quoted amount are due to us no later than 10 days prior to the event, this includes final head count and any changes to the menu.
If the catered event is cancelled by the Client, then the Caterer will receive 50% of the total estimated charges for the cancelled event if it is cancelled prior to 10 days before the event. Should the client cancel within 10 days of the event (after full payment is due), no refund will be given.
Cancellations due to inclement weather will be refunded at Caterer's discretion. The amount will depend on rescheduling and any expenses already incurred by the caterer for your event. Any perishable food, specialty food items, or other supplies procured specifically for your event that will not keep must be reimbursed to the caterer regardless of rescheduling or other accommodation.
Please see our full terms and conditions, a copy of which can be emailed to you upon request. By paying a deposit for our services you signify your agreement to our terms and conditions.